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Warranty & Support

Mash Premium Shop · Last updated: October 2026

Warranty

Eligible issues within the validity period are covered by replacement or support.

How to claim

  1. Contact support on Telegram or WhatsApp.
  2. Share your order ID and a short description or screenshot of the problem.
  3. Our team checks the issue and provides a replacement or support where eligible.

When replacement may not apply

Policy violation or misuse may make a replacement unavailable — for example using a product against the provider's rules or against our instructions.

Support

Our support team is available 24/7 on Telegram and WhatsApp.

Questions? Contact us · Read the FAQ

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