Policies
Everything you should know before ordering from Mash Premium Shop. Each policy has its own page.
💳 Payment Policy
How to pay at Mash Premium Shop: manual bKash, Nagad and Rocket payments in BDT, Transaction ID verification and card payment.
📦 Delivery Policy
Delivery time and channels at Mash Premium Shop: 5–30 minutes after payment verification via WhatsApp, Telegram, Email, dashboard or manual delivery.
🛡 Warranty & Support
Warranty and support at Mash Premium Shop: replacement or support for eligible issues within the validity period.
↩ Refund Policy
Refund policy of Mash Premium Shop: refunds are available in eligible cases only, reviewed by our team.
📄 Terms & Conditions
Terms and conditions for using Mash Premium Shop and ordering digital products, subscriptions, gift cards and top-ups.
🔒 Privacy Policy
Privacy policy of Mash Premium Shop: what information we collect for orders, how we use it and how to contact us.